Organizations are cutting supply chain complexity and expediting responsiveness using the tools of artificial intelligence like machine learning, robotics, and advanced analytics. Furthermore, firms are augmenting knowledge-intensive areas such as supply chain planning, customer order management, and inventory tracking.
However, this does not mean human workers will become obsolete. In fact, according to a new book by Paul Daugherty and H. James Wilson contradicts the widespread misconception that AI systems will replace humans in one industry after another. What does that mean for the supply chain workforce?
To learn more about how New Supply Chain Jobs Are Emerging as AI Takes, read HBR’s original article: