A large number of organizations are shifting their focus internally on creating a positive employee experience. Many are discarding the outdated term human resources and many have replaced their titles with “Chief employee experience officer.”
So, what is this new buzzword? It is what people encounter, observe or feel over the course of their employee journey at an organization.
McKinsey defines employee experience as, “companies and their people working together to create personalized, authentic experiences that ignite passion and tap into purpose to strengthen individual, team, and company performance.”
Find out why employee experience is so important in the workplace by reading McKinsey’s original article: